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Our team reviews all new inquiries on the same business day they are received. You can expect an initial response within one business day, which typically includes a confirmation of your inquiry and a suggested time for a complimentary discovery call. For urgent matters, calling our main line is the fastest option.

Yes, the 30-minute discovery call is entirely complimentary with no obligations. We use this time to understand your business context, assess whether our services are a good fit, and provide initial recommendations. There is no pressure to commit to any paid engagement following the call.

Absolutely. NovaMind AI is a fully bilingual organization. When filling out the contact form, simply select French as your preferred language. We will assign a native French-speaking consultant to handle your inquiry and all subsequent communications, reports, and presentations.

While not required, it helps to have a general idea of your current marketing channels, monthly advertising spend, primary business goals, and any specific challenges you are experiencing. This allows our team to prepare relevant talking points for the discovery call and provide more targeted initial recommendations.